Refund policy
Return & Refund Policy
Effective Date: June 16, 2025
At Clawed, we take pride in the quality of our products and our commitment to customer satisfaction. However, due to the nature of our releases and limited inventory:
1.All Sales Are Final
We do not offer returns, exchanges, or refunds at this time. Please double-check your order, including sizing, color, and shipping information before completing your purchase.
2.Order Issues or Damaged Items
If your item arrives damaged, defective, or you receive the wrong item, you must contact us within 7 days of delivery at support@clawed.us. Include:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging
We’ll review your case and do our best to resolve it.
3. Lost or Stolen Packages
Once an order is shipped, Clawed is not responsible for lost, stolen, or delayed packages. If tracking shows your order was delivered but you didn’t receive it, please contact the shipping carrier directly to file a claim.
4.Pre-Orders
All pre-order sales are final. Estimated shipping windows are listed on the product page and in our Shipping Policy.
If you have any other questions, please contact us at support@clawed.us.